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The first part to earning your RAPT VIP Credits is to be registered as a VIP Member. There are two ways to register yourself:
1. Register Online
2. Register Instore
Either way you register you will be entered into the system and then you want to make sure you use the same account every time your shop with RAPT so your credits accrue no matter how you like to shop be it online shopping or instore shopping.
If you have registered instore and never logged in online the system automatically sets your password up as your email so when you go to log in for the first time your log in and password will be your email. Once you are logged in we recommend that you alter your password to something you'll remember to secure your account.
EARNING CREDITS INSTORE
It's as easy as giving one of our friendly RAPT Staff your name at the point of sale. They'll look you up in the system so that anything your purchase is recorded against your account earning you credits.Q: What if I forget to get them to look me up and complete the sale?
A: Get the sale assistant to reprint a receipt and we will manually adjust your credits for you.
Q: What if I don't have an account set up when I shop instore?
A: It is literally a 60 second process to get you set up so you can do it on the spot when you're there.
Q: Can I use somebody else's Account?
A: Online it's a little difficult unless you have their log in details so no however instore just give us their name and we'll credit their account for you rather than your own.
EARNING CREDITS ONLINESimply make sure you log in using the same account every time and everything you purchase gifts online on that account will therefore be added to your total.
Q: What if I have more than one account or open a new one as I can't access my old details?
A: Simply email info@raptonline.co.nz explaining the situation and we will merge the details onto the active account. Alternatively just talk to our team instore and they will make sure we merge all your details together into one account.
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How to LOG IN to Your VIP Account:
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1. To Log In Simply Hit this button at the top left of every page. |
2. You will then be directed to this page where you can Register if you are a New Customer or Log in if you are already a RAPT VIP |
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3. Once Logged in or registered you can Buy Gifts, Browse the Web or check your Account.
4. At the 'My Account' page (available from the link under the VIP Log in Button - top left of the page) you can check on your orders, current and past, check if you have any Loyalty Vouchers Pending and change and update you details. |
FORGOTTEN PASSWORDS
Forgetting your password will lock you out of your account preventing you from earning RAPT Credits however our easy to use system allows you to reset your password in no time. Simply go to the 'Log In' Page and enter your email and then the system will email you a new 'temporary' password which you can copy and paste into the Log In Page and then reset a new password you will remember.
NOW YOU CAN GIVE A GIFT AND BE REWARDED AT THE SAME TIME BECAUSE EVERY TIME YOU BUY A GIFT WITH RAPT YOU'LL EARN RAPT VIP CREDITS!
PS: Don't forget every time you reach a $300 total spend your account will be creditted with $30 so start earning your rewards today and do all your gift buying with RAPT! |
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